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Get Your Common Questions Answered

How long will it take to complete my order?

When you place an order, it usually takes 8-10 business days to arrive at your doorstep.

What is the minimum order requirement?

The minimum order requirement is 50 units.

What types of materials can be used for my packaging? has different types of materials for packaging, like cardboard, corrugated, kraft paper, and rigid stock, with different benefits, costs, and safety considerations. For example, kraft paper is eco-friendly and can be recycled and printed with vegetable inks; cardboard and corrugated are strong and good for shipping, while rigid stock is durable.

Can I order samples of the packaging I'm interested in?

We can provide you with a sample of the packaging you want; you have to ask us.

How much will my order cost?

If you need to order something from JoJoPackaging, you can email us what you need and how many. We'll tell you how much it will cost.

What payment methods are accepted? lets people pay with their credit cards and PayPal.

What printing options are available?

We can help you print artwork in lots of cool ways! We can do full-color offset printing, digital printing, and even special techniques like hot foil stamping and embossing.

Is there a turnaround time for orders?

JoJoPackaging tries to get orders out within 5-6 days. If you order a big order, it may take more time. You can email the customer care team if you need help.

Are there any discounts for bulk orders?

You can buy many custom packaging products from, and if you buy a lot, you can get a discount.

How much does shipping cost?

We can ship items anywhere, free in the United States. If you live outside the US, we might need to charge a fee depending on how much your order weighs and where it's going. You will be able to see how much it costs before you pay.

Is there a minimum order size? requires orders to be at least $100.

Are there any additional payment fees?

You don't have to pay extra money when you order something from

Can I pay in installments?

No, we do not offer the option to pay in installments.

Are there discounts for returning customers?

If you shop at more than once, you may get discounts on your purchases and special offers!

What is your design process?

We help people design and create the packaging for their products. We listen to what you need, create a design, and show it to you, then make samples to help you understand what the final product will look like. After that, we make and deliver it to you quickly and without going over budget.

What are the colors and customization options?

We have lots of different colors and customizations for custom packaging. You can get anything from white and black to yellow and green and add sparkly designs to your custom product packaging.

How quickly will my custom packaging be ready?

It usually takes about 5 to 6 days for custom packaging to be made, depending on what kind of packaging you need and how it needs to be designed.

What level of protection does your packaging provide?

We make product packaging for our customers to ensure their stuff is safe. We have different levels of protection depending on what the customer needs.

What are the shipping options?

We use UPS, FedEx, USPS, and DHL to get your package to its destination. You can choose how quickly you would like it sent! We also ship to other countries.

What types of artwork can be used? can help you make art and logos look good. We have special formats to accept artwork like PDF, AI, CDR, EPS, PSD, JPG, and PNG. We can also help you with other formats you might need.